We are not currently accepting any repairs:
Stereo repair costs:
We have some of the best hi-fi technicians in the country who are not afraid to tackle ultra high end equipment but we are currently reserving them to tackle our own equipment to ensure that everything we sell is tested and guaranteed.
We offer a 30-day warranty on everything that we've repaired. That is, we will fix it for free if it fails for any reason; and if it does, we will make it a priority repair and place it in the front of the line to be looked at immediately. We feel that 30-days/ one month is sufficient time to be sure that we've done our job successfully. When your patient is in our hospital, our service manager will reach out to you with an estimate first (if over $450) and then email you after it's been completed. We do our best to write down what's been done during the repair process and we will update you about the patient's chart so that we have record of everything in case further work is necessary.
Please call or email before sending/ bringing in your item to check if we are willing to work on itUnfortunately there are several items or brands that we do not repair. They are: home theater receivers, speakers, subs, headphones, reel to reels, consoles/ all-in-one compacts, older turntables, wireless streamers, Linn, B&O, Devialet, Ayre + some exotics wherein the manufacturer makes certain parts unavailable.
“Dear Kurt,I am writing to you after having just completed a $40,000 + plus transaction
with your company. We have never met and are at opposite ends of the country and I never saw the products I was buying before
you shipped them so I had to rely on your honesty and integrity. I was NOT disappointed! Your professionalism, knowledge,
courtesy and efficiency is amongst the very best I have experienced. You handled ever detail of the transaction expertly,
the product you shipped was perfect and first rate and your commitment to go the extra mile was displayed time after time.
In short, I could not have asked for a better transaction and the whole time I felt as if an "old friend" was looking out for me at every step. I am happy to recommend you and your company, Echo Audio, to anyone that is seeking the very best in quality, service and integrity.”
- Christopher Moon, President www.HigherFi.com